You can request deletion even if you can no longer sign in to the mobile app or website.
Request deletion by email
Email hello@hostmq.com from the email address associated with your EstatePod account. Use the subject EstatePod account deletion request and include only the account email address. Do not include your password or an estate authorization code.
Start deletion requestWhat happens next
- We verify the request to help prevent unauthorized deletion.
- We delete the account identity, personal profile information, estate memberships, notification registrations, and other account-associated personal data that we control.
- Where a community record must remain available to an estate, we remove or de-identify the account association where possible.
- We confirm completion and explain any limited information retained for security, fraud prevention, backups, disputes, or legal obligations.
In-app path
While signed in, open My Account and choose Delete account on the web dashboard, or open Account and choose Delete account in the mobile app. You can confirm deletion directly without emailing support.
Important notes
Deletion cannot be undone. If you manage an estate, deleting your account may affect administrator access and shared estate records. We may ask the estate team to transfer responsibility before completing a request where that is necessary to protect the community.